Transparency starts with a good set of metrics, but needs correct information in real time •Transparency into operations requires quantitative performance measurements. This is just given by the size, complexity, and speen in which the company ticks.•The art of KPI and metrics is not to be underestimated. Most companies still stick with a set of traditional metrics they consider to be KPI. •But the real power is in understanding which topic need management attention, and how to best generate insights into them, and to provide focus.•Besides measuring the right metrics, a lot of creativity, combined with IT tool capabilities, can deliver new, and often high impact insights into the current situation of the operations.•The example on the left shows a combination of two metrics in a portfolio type exhibit, which leads to clear positioning of improvement activities.•Big Data is often expected to deliver new insights. But the key is to identify the main issue area, and how to apply targeted, revealing measurements in the right way.•Please contact us if you want to learn more about our methods to improve transparency in your supply chain.