SUPPLY CHAIN STRATEGY
Successful strategic Supply
Segmentation according to
Differentiation of services
Selection of either a
responsive, or an efficient
Orientation of solution
details on specific customer
There are many different topics when talking about supply chain strategy…
In most projects with strategic context, the key question at the end is how to
deliver customers, and how to design the internal operations to do so.
This is more predominant than questions around warehouse locations, global
footprint or other high level topics. The latter one are also very important, and
need to be addressed in a strategic context, but in the end they all follow the
question to find the “best-fit” supply chain for all different customers, their needs,
their products, and the required delivery modes.
IN-NOVA pursues a very focused and effective approach to identify these best-fit
supply chains. In many clients we have found a more “one-size-fits-all” approach
when it comes to supply chain design. But even before the emergence of digital
business, and the challenges from the digital transformation, it is mostly necessary
to build a set of very different supply chains within the company. The variety of
requirements is too high, and to address these with a narrow set of supply chain
possibilities, leads to high cost, insufficient service levels, and a lot of other
negative side effects.
In our experience, the journey starts with a good segmentation. But not a
marketing driven segmentation, but a segmentation driven by specific
requirements of products, production processes, distribution requirements, and
customer need types.
Your own journey towards a high-impact, high-value supply chain strategy
Based on a clever segmentation, it is a challenging but also rewarding task to
come up with a number of very differentiated ways to purchase materials, produce
the product, distribute it, and link specific service elements, and even pricing
elements to it. Of course, also order taking, inventory management, and many
other elements offer opportunities for differentiatioin.
The following design of the various supply chains which are required to make and
distribute the products is based on two distinctly different base models:
An efficient supply chain is typically very “low cost” driven. This is the classic
domain of cost management, but it also needs significant considerations of
delivery capability. This type of supply chain is suitable in a low-change
environment, often with high volumes, or high number of similar transactions.
Downside is that it offers little room for adjustments, or individuality.
A responsive supply chain is required when predictability of a future state is very
limited, or the variety of the requested product or service is very high. As a
result, buffers and other flexibility elements are required to provide the
necessary short term reaction capability. But, of course, cost-control is always
an important part of supply chain management. Therefore it is often necessary
to break down the overall (end-to-end) supply chain in individual brackets, and
to identify the inherent supply chain logic for each step. Based on these insights,
a multi-stage supply chain design can be developed, providing the right level
of flexibility, but still bundling for scale-efficiencies where possible.
But there are many more “tricks to the trade” which we will be happy to explore
together with you for your individual supply chain scenario!